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Customer service
Solutions For A Custom Turnaround
Web ExclusiveHere are the key steps to our tried-and-true process. 1. THE CUSTOMER PUTS...
Wearables Talk With Shirley Clark
Web ExclusiveWearables talked with Shirley Clark, president of Madeira USA, about her biggest...
How To Handle An Order Error
The number-one objective should be...
Expert Secrets: The Importance of Internal and External Customer Service
Smart distributors know that customer...
How You Can Help With Colors for a Cause
Raise awareness and funds for important ca...
Study: Marketers Face Innovation, Customer Service Challenges In 2017
PromogramA recent survey by market research firm B2B International has found that marketing...
No Situation Too Hopeless: How Extraordinary Persistence Saved A Promotion
Web ExclusiveIt was the Saturday before Thanksgiving last year, and Bill Haramija was looking...
Ryan David Joins St Regis Group
Promogram CanadaThe St Regis Group, parent company of 10 industry suppliers, including St Regis...
How to Overcome Five Common Objections from Clients
CounselorTop-performing sales reps close more deals because they respond proactively to client...
How To Win More Referrals
Promotional product distributors can gener...
How To Handle Angry Clients
Use these ideas to calm clients down and...
Video: Go Beyond Order Taking
In the decorated-apparel business, it's...
T-Mobile Thanks Customers With Giveaway Campaign
T-Mobile is thanking its customers with...
Video: Keep Your Customers Happy
In the latest episode of Wearables...
Distributor Case Study: Retail-Inspired Promo Apparel
When XAXIS, a high-end international...
Ask an Expert: Improve Your Customer Service Today
WearablesQ. I want to make my business more agile in terms of responding to customers more...
Sponsored Content
From Checkups to Chew Toys: How To Sell Healthcare Merch for Patients & Pets
Whether your clients serve people or pets, we'll explain how to pitch the most...
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Podcast: More Than a Supplier – How To Build Better Branded Gift Solutions Together
It's hard to believe it, but the holidays are already right around the corner. Now's...
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End-of-Year Sales Made Easy: How To Take the Guesswork Out of Holiday Gifting
The secret to pitching the perfect gift and awards? Letting recipients pick a gift...
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Name Badges: The Easiest Add-On Sale You’re Probably Overlooking
The best customers to sell to are the ones you're already working with . Increase...
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Distributor Thrives on Fun & Games
CounselorThis Illinois distributor is growing thanks to its wacky, collegial and high-performing...
Supplier Celebrates 30 Years of Success
CounselorThis family-owned supplier celebrates an impressive number of industry awards.
Will Promotional Products be Delivered by Drones in the Future?
CounselorBrandon Mackay SnugZ/USA ( asi/88060 )"Yes they will. Drones will also be used...